INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, the product images on our website are a true representation of what you will receive. Minor variations may occur due to lighting in photographs or slight manufacturing differences, but these do not impact the quality of the product.
Where can I view my sales receipt?
After completing a purchase, your sales receipt will be automatically sent to the email address you provided during checkout. Additionally, if you have created an account on our website, you can view and download your sales receipt by logging into your account and navigating to the 'Order History' or 'My Orders' section.
How can I return an item?
To return an item, please visit our Returns and Refunds page at SaunaWealth Return Policy. Follow the instructions provided to initiate the return process. Ensure the item is in its original packaging and condition. For further assistance, you can contact our customer service team.
Will you restock items indicated as “out of stock?”
Yes, items marked as “out of stock” are typically restocked. You can sign up for notifications on the product page to be alerted when the item is available again. For specific inquiries or estimated restock dates, please contact our customer support.
Where can you ship my order?
We ship our products throughout Europe and also accommodate special shipping requests for locations outside Europe. For specific shipping inquiries or to arrange a special delivery, please contact our customer service team for assistance.
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